Job Title: Membership Sales Director

Reports To: President & CEO
Location: St. Charles Regional Chamber, St. Charles, MO

Position Overview:

The St. Charles Regional Chamber is seeking an energetic, results-driven Membership Sales Director to lead and grow our membership base. This position is responsible for developing and executing strategies to attract new members, retain existing members, and maximize membership revenue. Compensation includes a competitive base salary, commission, and a bonus structure. This is an outside sales position, exempt from overtime under the FLSA.

The primary duty of this position will be making in-person membership sales and Employee will be regularly engaged, away from the Chamber office, out in the community.  Employee will report to weekly staff meetings and will be provided a desk in a shared office at the Chamber office, as well as the opportunity to work remotely from home.

The St. Charles Regional Chamber will provide a telephone and laptop. Employee will be reimbursed for reasonable business expenses (i.e. mileage, internet access, and cell phone).

Core Values & Mission:

Candidates must be passionate advocates for the core values and mission of the St. Charles Regional Chamber

Core Focus:

Empowering St. Charles Regional businesses to flourish through advocacy, education, and connections.

Core Values:

Open

The Chamber is a welcoming space where people can come together, share ideas, and learn from each other. This collaborative approach can benefit members by fostering a sense of community, supporting innovation, and creating a platform for problem-solving.

Fiscally Responsible

The Chamber demonstrates a commitment to fiscal responsibility. This means membership investments are managed with prudence. We prioritize maximizing value for our members through meticulous budgeting and transparent financial practices. This ensures that membership fees remain reasonable while still enabling us to deliver impactful programs and strong advocacy efforts that directly contribute to their business’ success.

Innovative

The Chamber stands as a beacon of forward-thinking leadership, a trailblazer in fostering creativity and innovation. Unafraid to challenge conventions, it paves the way for progress, shaping a future that embraces bold ideas and embraces change.

Serves Others

The Chamber is focused on economic vitality and community well-being. By empowering and championing business interests while fostering community connections, we cultivate an environment where both businesses flourish and the community prospers in tandem.

Trustworthy

For generations, the Chamber has been the steadfast advocate for businesses, navigating them through ever-changing landscapes with integrity. Our unwavering commitment to transparency and fairness makes us an indispensable partner, trusted by our members to navigate today's dynamic marketplace.

Diplomatic

The Chamber cultivates a diplomatic atmosphere by facilitating constructive dialogue between businesses and policymakers. This role as a neutral bridge helps to ensure that all sides are heard and deliberated, fostering cooperation and the development of mutually beneficial solutions.

Mission:

We advocate for our business community by developing opportunities and partnerships that strengthen the economic prosperity and sustainability of our region.

Key Responsibilities:

Membership Growth:

• Proactively identify and recruit prospective members to join the Chamber.
• Develop leads independently and as provided by staff, members, online, walk-ins and phone inquiries.
• Develop and implement sales strategies and campaigns to increase membership.
• Conduct outreach activities, including cold calls, meetings, networking events, member visits and presentations for the purpose of recruiting new members and engaging new and existing members.
• Maintain and submit such records or forms as may be required for proper documentation of membership sales activity.

Member Engagement & Retention:

• Build relationships with new and existing members to ensure their satisfaction and continued involvement.
• Attend and help with Chamber sponsored events.
• Work closely with the Chamber team to identify opportunities to enhance member benefits and engagement.
• Work with staff to ensure member is getting benefits as promised.
• Follow-up with 1^st year members to make sure they are satisfied and plan to renew.
• Attend and assist with all Morning Brew, Biz Brew, Lunch With Leaders, Seminars, Summits, Events, Ribbon Cuttings, Ambassador meetings and other programs / events / meetings as needed or directed.

Revenue Generation:

• Meet or exceed monthly, quarterly, and annual membership sales and retention goals.
• Promote additional sponsorship and advertising opportunities to members.

Reporting & Collaboration:

• Maintain accurate records of sales activities and membership data.
• Collaborate with the Chamber team to align membership goals with overall organizational objectives.
• Provide regular reports on membership trends and sales performance at weekly staff meetings and at monthly Board of Directors meetings.

Other Duties:

• Assist other staff and President as needed.

Qualifications:

Education & Experience:

• Bachelor’s degree in business, marketing, or a related field preferred.
• 3+ years of experience in sales, business development, or a similar role, preferably in a Chamber, association, or membership-based organization.

Skills & Attributes:

• Proven track record of meeting or exceeding sales goals and meeting deadlines.
• Strong communication and interpersonal skills.
• Strong degree of adaptability and flexibility to relate to a wide variety of people and projects.
• Self-motivated with the ability to work independently and as part of a team.
• Proficient in CRM systems and Microsoft Office Suite.
• Knowledge of the local business community is a plus.
• Knowledge of or experience in small business issues beneficial.
• Ability to frequently lift and carry, or otherwise move and position objects weighing up to 40 lbs.
• Working knowledge of St. Charles County and the communities within.

Other Qualifications:

• Must have valid driver's license, car insurance and provide own transportation. (The Chamber may provide these while employee is working)

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Compensation & Benefits:

Compensation:

• Base Salary: Competitive
• Commission: Based on new memberships and 1^st year retention.
• Bonus: Tied to achieving and surpassing membership and revenue targets.

Benefits:

• Employee Medical, Dental and Vision Insurance
• Employee Life / LTD / STD
• Simple IRA Contribution Match
• Paid Time Off (PTO)
• Paid Conferences / Training / Continuing Education

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Why Join Us?

The St. Charles Regional Chamber is a vibrant and respected organization dedicated to fostering business growth and community development. As Membership Sales Director, you’ll have the opportunity to make a significant impact while advancing your career in a supportive and dynamic environment.

Application Process:

Please submit your resume and a cover letter outlining your qualifications and interest in the role to President & CEO Scott Tate at Scott@StCharlesRegionalChamber.com by February 21. Applications will be reviewed on a rolling basis.