Policies and Terms & Conditions

Investor Level Members

I agree to receive communications regarding events, news and promotions. I can unsubscribe at any time.


FREE Basic Members - Conditions of Membership

In consideration for my membership herein, I hereby agree to the St. Charles Regional Chamber’s collection and use of certain personally identifiable information, including but not limited to, my e-mail address, first and last name, phone number, address, and other contact information.  The St. Charles Regional Chamber is hereby authorized to use said personally identifiable information to contact me with newsletters, and other marketing or promotional materials. Unsubscribing from Chamber & Business News and FREE Basic Marketing Drip will terminate the FREE Basic Membership. 


Automatic Payment Requirement for Monthly Memberships

Members who choose to pay their St. Charles Regional Chamber membership dues on a monthly basis must enroll in automatic payments using either ACH (bank transfer) or a credit/debit card. This ensures uninterrupted membership benefits and reduces administrative processing.

By selecting the monthly payment option, the member authorizes the St. Charles Regional Chamber to automatically charge the designated payment method on the agreed-upon billing date each month. Failure to maintain a valid payment method may result in suspension or termination of membership benefits. 


Photo Release

I grant the St. Charles Regional Chamber permission to use my likeness in photograph(s)/video in any and all of its publications and in any and all other media, whether now known or hereafter existing, controlled by the St. Charles Regional Chamber, in perpetuity, and for other use by the St. Charles Regional Chamber, including but not limited to use in promotional/marketing materials for the purpose of publicizing St. Charles Regional Chamber’s programs, or for any other lawful purpose, without payment or any other compensation.


Event Refund Policy

The St. Charles Regional Chamber understands that unforeseen circumstances may arise, and we strive to accommodate our members and guests whenever possible. Please review our event refund policy below:

  1. Event Cancellation & Credit Requests

    • Cancellations must be made at least five (5) days prior to the scheduled event to be eligible for a credit toward a future Chamber event.
    • Credits will be applied to the same individual or business that made the original purchase and must be used within the same calendar year of issuance.
  2. No Refunds for Credit Card Purchases

    • All event purchases made with a credit card are non-refundable.
    • If a credit is issued, it may be applied to a future event but cannot be refunded back to the original payment method.
  3. No-Shows & Late Cancellations

    • If you do not attend the event and have not canceled at least five (5) days in advance, no credit or refund will be issued.
  4. Event Cancellations by the Chamber

    • In the rare event that the St. Charles Regional Chamber cancels an event, registrants will receive the option of a full credit or refund, regardless of the original payment method.

If you have any questions regarding this policy, please contact the Chamber office at 636.946.0633.


Privacy Policy

Effective Date: 02.25.2025

The St. Charles Regional Chamber ("Chamber," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share personal information, including information related to business text messaging (SMS). By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, business name, and mailing address.
  • Transactional Information: Membership details, payment history, and event registrations.
  • Communication Preferences: Your consent for receiving emails, text messages (SMS), and other communications.
  • Website Usage Data: Information collected through cookies and similar technologies, including IP address and browsing activity on our website.
  • Additional Information: Any other data you choose to share with us through our web forms or communications.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • To provide and manage Chamber membership services.
  • To send updates, event notifications, and other relevant communications.
  • To process payments and manage billing for Chamber services.
  • To improve our website, services, and communications.
  • To comply with legal obligations and industry regulations.

3. Who We Share Your Information With

We do not sell or share your personal information with third parties for their marketing purposes. We may share information with:

  • Service Providers: Trusted third-party vendors who assist us with operations, such as payment processing and email communications.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Partners: With event sponsors or co-hosting organizations, but only for event-related purposes.

4. SMS Consent and Compliance

By providing your mobile phone number, you consent to receive text messages (SMS) from the St. Charles Regional Chamber. Message frequency may vary. Standard message and data rates may apply.

  • SMS consent is not shared with third parties for marketing purposes.
  • You may opt out of SMS communications at any time by replying "STOP" to any message.
  • For assistance, reply "HELP" or contact us at [Insert Contact Email/Phone].

5. Your Choices and Rights

You have the right to:

  • Opt out of marketing communications, including SMS, emails, and calls.
  • Request access, updates, or deletion of your personal information.
  • Manage cookie preferences through your browser settings.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

St. Charles Regional Chamber
5988 Mid Rivers Mall Drive
Phone: -16369460633
Email: Info@StCharlesRegionalChamber.com
Website: www.stcharlesregionalchamber.com

Accessibility & Visibility
This Privacy Policy is prominently displayed on our website. A link to this policy is included in the footer of every webpage and near any consent language on our web forms.


SMS Terms & Conditions

By subscribing to text notifications from the St. Charles Regional Chamber, you agree to receive SMS messages related to Chamber updates, event reminders, membership notifications, account alerts, and other relevant communications.

  • Message Frequency: Messaging frequency may vary based on your interactions with the Chamber.
  • Message & Data Rates: Standard message and data rates may apply.
  • Opt-Out: You can opt out of receiving messages at any time by texting STOP to unsubscribe. You will receive a final confirmation message.
  • Support: For assistance, text HELP or visit www.stcharlesregionalchamber.com.
  • Privacy & Terms: For our Privacy Policy and our full Terms of Service visit https://stcharlesregionalchamber.com/policies-and-terms-conditions.

By subscribing, you confirm that you are the account holder or have the account holder’s permission to enroll. Message delivery is subject to your mobile carrier’s availability. The St. Charles Regional Chamber is not responsible for delayed or undelivered messages.

For additional questions, please contact us at +16369460633.